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Delivery Information

Fast, secure and nationwide delivery across Bangladesh — every order handled with the same care as the garments inside it.

Our delivery partner

SteadFast Courier

Our trusted logistics partner for every order placed on Velvet Vibes.

Nationwide Coverage COD Available Safe Delivery
The Journey

From Order to Doorstep

  1. Order Placed
  2. Confirmed
  3. Packed
  4. Shipped
  5. Delivered
Expected Timing

Delivery Time

How long your order takes to arrive, by area.

Inside Dhaka

1–2 Business Days

Dhaka Sub Area

2–3 Business Days

Outside Dhaka

2–5 Business Days

Shipping Rates

Delivery Charges

Transparent, flat rates across the country — no hidden fees.

Inside Dhaka

৳70

1–2 Business Days

Dhaka Sub Area

৳100

2–3 Business Days

Outside Dhaka

৳130

2–5 Business Days

Cash On Delivery Available

Pay securely at your doorstep when your order arrives — available nationwide, no prepayment required.

Please Read

Important Delivery Notes

  • Please keep your phone reachable — the courier will call before arrival.
  • Delivery times may extend slightly during public holidays or extreme weather.
  • Cash On Delivery orders are inspected only at the doorstep, not before dispatch.
  • Ensure your address and area details are accurate to avoid delays.
Good to Know

Frequently Asked Questions

Yes. With Cash On Delivery you may check your item at the doorstep before completing payment to the courier.

Delays are rare and usually caused by public holidays, extreme weather, or address issues. If your order is significantly overdue, contact our support team and we'll follow up with SteadFast directly.

Once your order is shipped, you will receive a SteadFast tracking link by SMS or email. You can also track it anytime from our tracking page.

Yes. Unworn items with tags attached can be returned or exchanged for a different size or style within our return window.

The courier will call you directly from the phone number linked to your delivery before arrival. If you need help reaching them, our support team can assist right away.

Need Help?

Our customer support team is always ready to assist with your order.